I posted this in your other thread. It should be here as well.
You posted about your TiVO poblem yesterday.. The Forum Team don't work Sunday and will anyway take up to a week to get to your post and possibly test your connection (C130 is a network error and is not uncommon, you can't fix it). If you can't wait that long then phone the fault in on 150 (VM lines) or 0345 454 1111 - TV faults and ask them to look at the connection.
Superuser 2016/17 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.