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netflix thru tivo

this keeps frezzing on one of our Tivo box.  Always at 25% and we have to come right out of netflix which takes hours and ruins the viewing expoerience - any solution out there that isnt turn off/on the box as have tried that

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Re: netflix thru tivo

Hi sharpen,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting frequent disruptions when using Netflix via TiVo®.  I'll be happy to have a look at this for you.

I have taken a look at the boxes you have remotely and all looks fine signal wise with one, but the other is showing some signal problems that need fixing.

I will send you a private message with details of arranging an engineer appointment.  Look for the envelope icon above.

Collette Smiley Happy

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