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stew8
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my tivokeeps having a white flashing screen

we keep getting every so often a slow white ghost flashing screen and the sound goes and the picture starts to slow freeze

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Forum Team (Retired) BenD_H
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Re: my tivokeeps having a white flashing screen

Hi Stew8,

 

Thank you for your post about the TV showing some ghosting on the shows, I'm sorry this has been happening to you.

 

I'd like to know if this happens on certain channels or whilst playing back some content that you have recorded?

 

I've had a look at the boxes and they're working well right now Smiley Happy

 

Ben


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stew8
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Re: my tivokeeps having a white flashing screen

its on all channels and starts slowly at the bottom of the screen and then goes all over speeding up,this happens just watching tv the only way to stop it is to put the TiVo to sleep and then wake it up

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Forum Team (Retired) BenD_H
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Re: my tivokeeps having a white flashing screen

Hi Stew8,

 

Thank you for getting back to me so soon on this.

 

I've been able to look into this a bit more and found a fault with one of the TiVos. Looks like your Input levels are underperforming and this would need to be amended by one of our engineers. 

 

I've sent you a 'Private Message', you can find this by clicking on the little blue envelope near the top right of the page.
 
Get back to me when you can.
 
Ben
 

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stew8
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Re: my tivokeeps having a white flashing screen

yes we keep getting the same just watching the live chanels

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Re: my tivokeeps having a white flashing screen

Sorry to hear about the continued problems you're experiencing stew8

 

Have you been able to test your HDMI cable at all? By trying an alternate cable or your cable on an alternate device?

 

Look forward to hearing from you

Craig


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