Thanks for your post and apologies for the time it''s taken for us to read your post. We're running a little behind on the boards and only now reaching your thread
I'm sorry to hear that you're TiVo® isn't behaving as it should be. I've taken a look at the box and it does look as though your downstream power levels are needing an adjustment. We'll need to get an engineer out to take a look at this for you.
I have sent you a private message to arrange a suitable time slot. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Kath_F Forum Team
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