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jroser
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missing Catch up/on Demand Services

Not sure if any one else has noticed this but on both of my Tivo boxes I've noticed that since the upgrade all if the sky channels (sky 1, syfy etc) seem to be missing any ability to watch on demand. The service was there before the weekend as I used it to watch some Syfy programs, but tonight there's nothing there. Any help/infomation about what could be going on and how to fix it (if possible) would be greatly appreciated.
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Re: missing Catch up/on Demand Services

Hi jroser,

 

Thanks for your post and apologies to hear you are having an issue watching your Catch Up and On Demand content. Smiley Sad 

 

How have things been since you posted? Apologies by the way for the time it's taken for us to reach your post. We've been a little behind lately and are playing catch up. 

 

Checking the account, there is no fault registered for the Catch Up and On Demand service and your box stats look good too. If you are still having an issue, pop back here and let us know so we can run through some further diagnostics Smiley Happy

 

Speak soon, 

 

P.S - Welcome to the Forums. 

Kath_F
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