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itzzjoe12326
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installing software-preparing connection problem

Got tivo yesterday and had a conection unsuccessful for 24 hours no change?
Reset it loads
Checked cable
Other devices are conected to internet so that cant be the problem
Any ideas??
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itzzjoe12326
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I had tivo installed yesterday and my installing software is also stuck on preparing

my internet connection is fine?

Done everything bu stays on preparing?

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Parrotperson
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Re: I had tivo installed yesterday and my installing software is also stuck on preparing

Phone it in. You need help with installation. 

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Forum Team
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Re: installing software-preparing connection problem

Hi itzzjoe12326

 

Welcome to the Community, I'm really sorry to learn about the problems you've been experiencing with your new TiVo box.

 

I'd like to take a closer look at this from our end for you, to allow me to do so could you respond to the private message I've sent with the requested information? You can view the message by clicking the red envelope on the top left of this page.

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


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Re: I had tivo installed yesterday and my installing software is also stuck on preparing

Hi itzzjoe12326

 

Welcome to the Virgin Community Man Happy

 

I'm really sorry about the problems with your TV service, I've responded to your other thread so we can keep everything in once place if you'd like to continue the conversation [here].

 

Look forward to hearing from you and getting this sorted

Craig


New around here? To find out more about the Community check out our Getting Started guide


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