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charlie23cls
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favourite channels been deleted & can't add these back

My favourite channels have been deleted and I cannot add these back.

When will this issue be resolved?

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Forum Team
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Message 2 of 4
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Re: favourite channels

Hi charlie23cls,

A warm welcome to our community Smiley Happy

I just wanted to pop by and see how things are today with the 'favourites' feature?  Is this still an issue?

If you can let me know I can help further.

Collette Smiley Happy


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charlie23cls
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Message 3 of 4
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Re: favourite channels

no this issue is not resolved, no matter if I add favourite channels on my virigin media box, or i player app I cannot save favourite channels

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Forum Team
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Message 4 of 4
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Re: favourite channels

Hi charlie23cls, 

 

Great news, this has now been resolved Smiley Happy

 

If you try again to add your favourite channels, when you navigate away from the page, they should still be saved.

 

Give it a try and let me know if you are still having an issue with this. 

 

Speak soon,

Kath_F
Forum Team

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