Menu
Reply
  • 66
  • 1
  • 3
JDLR007
On our wavelength
347 Views
Message 1 of 8
Flag for a moderator

extra free tivo 1tb no extra costs? or install fee?

noticed on my upgrades and offers i can get extra box 1tb tivo no cost or install fee? 

0 Kudos
  • 55
  • 1
  • 2
fletch26
On our wavelength
309 Views
Message 2 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?

I wish it said the same for me:

 

Upgrade for an extra £12.00 a month

12 month contract

Installation £49.95

One-off cost £99.95

 

Even £12 extra per month is too expensive for me, let alone the installation and one off cost. Shame. Smiley Sad

0 Kudos
  • 1.32K
  • 46
  • 179
BinghamBloke
Knows their stuff
277 Views
Message 3 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?

Just tried mine and it says we can not change your account online please ring.......

Obviously my £100+ a month to them already can't cope with giving me something I might actually want rather than some more useless European sport I didn't want.
0 Kudos
  • 2.38K
  • 145
  • 327
sjp123
Problem sorter
267 Views
Message 4 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?

in answer to the original post...

 

the VM folks around here can;t do "account" stuff - you have to go through username / password identification to discuss account details - this can only be done over directly with yourself, i believe you can use the chat feature but i'd call it in and see if you can soften them up Smiley Happy

0 Kudos
  • 66
  • 1
  • 3
JDLR007
On our wavelength
231 Views
Message 5 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?


sjp123 wrote:

in answer to the original post...

 

the VM folks around here can;t do "account" stuff - you have to go through username / password identification to discuss account details - this can only be done over directly with yourself, i believe you can use the chat feature but i'd call it in and see if you can soften them up Smiley Happy


even on the phone they not know i said what my offers said and they said its different when doing through operator makes no sense why my offers say no install or monthly fee says stays same?

0 Kudos
  • 66
  • 1
  • 3
JDLR007
On our wavelength
229 Views
Message 6 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?


fletch26 wrote:

I wish it said the same for me:

 

Upgrade for an extra £12.00 a month

12 month contract

Installation £49.95

One-off cost £99.95

 

Even £12 extra per month is too expensive for me, let alone the installation and one off cost. Shame. Smiley Sad


the one of fee is the install fee isnt it if so what is it? 

0 Kudos
  • 2.38K
  • 145
  • 327
sjp123
Problem sorter
184 Views
Message 7 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?

have you tried the "Thinking of Leaving Us" option?

0 Kudos
  • 66
  • 1
  • 3
JDLR007
On our wavelength
154 Views
Message 8 of 8
Flag for a moderator

Re: extra free tivo 1tb no extra costs? or install fee?

just joined  loll and I got email basically saying I already had this option yet don't see how when it says "extra box free no install or monthly fee" and the law says that this is against the law as not as advertised


sjp123 wrote:

have you tried the "Thinking of Leaving Us" option?


 

0 Kudos