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error message 319

called technical team and had engineer out for errors C501 and 319

engineer said was all fixed but still getting 319 message when I try to watch Sky Living both on demand and on catch up


also when I subscribed to M+ package Sky living was available in SD and HD, now it says Sky living HD only?


Am so fed up as don't get much chance to watch catch up and program will be gone soon..

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Forum Team (Retired) BenD_H
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Re: error message 319

Hi Keelyd,


Thank you for your message, I'm sorry to read that there is a 319 error affecting you.


This error involves the upload of certain content to the TiVo and whilst this is something ongoing, you should still be able to watch shows eventually. In the meantime, can you tell me the following:-


  • Are you seeing this on shows that have just been broadcasted the very same day?
  • Are these issues on TiVo or on any other of our boxes?
  • Does this allow you after a repeated attempt?

Keep in touch.


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