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error message 3043

I have a constant error (3043) message on my upstairs box and I can't access more than basic channels, despite having an xl package.

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Re: error message 3043

Hi Miggy-Craig


Welcome to the Community, I'm so sorry to learn about the problems you're experiencing with your TV service at the moment. 


I've not been able to accurately locate your account using your forum information unfortunately. So I can take a closer look from our end, would you be able to respond to the private message I've sent with the requested information? 


You can view the message by clicking the purple envelope on the top right of this page. 


We'll talk soon


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