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june1
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error code 319 for two days

Happens  when trying to watch Paul O'Grady For Love of Dogs on On Demand. I tried another show,NCIS, and that played fine.

I did not get to watch all of the Paul O'Grady series and found it in Collections so I've been watching the ones I messed.

I ran the status check and its telling me its all working normally

 

 

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Re: error code 319 for two days

Hi june1

I'm sorry for the problems you're experiencing with your On Demand service at the moment, we're not aware of any issues with the content you've mentioned so I hope that means that things are working as they should? 

If not, let us know and we'll take another look to see what we can do about getting this issue escalated. 

Take care

Craig


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