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martyblues
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error c501 i cant access on demand tv or catch up

hello

I can't access on demand or catch up -  I have an error code C501 - I tried 4 or 5 times calling 150 from my virgin media phone and each time after waiting 10 -15 mins the other party clicked out.  This problem has been going on for about a week.

Your help appreciated!

thanks

 

 

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Re: error c501 i cant access on demand tv or catch up

Hi martyblues,

 

Welcome to the Community!

 

Sorry to hear you're having TiVo® trouble.

 

I've located your account and the box appears to be online and running smoothly. Are you still experiencing issues?

 

Speak soon Smiley Very Happy

 

Josh

 


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