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Johan
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channels not authorised

During the past 2 weeks we are getting frequent picture break ups and a message that reads.....Channel not authorised.....then it goes back to the programme again. It's becoming quite annoying. TiVo 500G box

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Forum Team (Retired) BenD_H
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Re: channels not authorised

Hi Johan,

 

Welcome back into the Community, it's good to see you again. I am sorry to read about the recent issue on the TV and the error, I have been looking into the services and it's clear to see a downstream power level issue on the TiVo. I would like to get and engineer to come and adjust this to bring the service back to normal again.

 

If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy


Speak to you soon.

 

Ben

 


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