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lindaharris57
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c133

Hi we also have problems gaining access to on demand and catch up tv it displays network availability c133. Is there anyway this can be looked in to as this has been an on going problem for 4 days now.
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Re: c133

Hi lindaharris57

 

Welcome to the Community, I'm massively sorry to hear about the problems you're experiencing with your TV service at the moment. 

 

I've been able to locate your account and run some tests on the set top box from our end for you. We're seeing some problems with the TiVo box and I'd like to arrange for a member of the team to come and take a closer look if you're available? 

 

I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page.

 

Sorry again for the inconvenience this has caused, we're looking forward to getting it fixed.

 

Take care

Craig


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