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keebleh
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broadband and tv down

TV not working (W02 or C130 coming up) and broadband down. CS quoting 5 days before and engineer can even take a look which is beyond inexcusable. Any ideas of obvious fixes to try before I just cancel the rolling contract?
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Argy
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Re: broadband and tv down

As both TV & broadband are out, all you can do is check that all the co-ax cable connections inside the house are tight (at the device end and at the white faceplate end).

If they are, then the signal isn't getting to you, and I don't think there is anything else you can do.


Just another VM user trying to help, so no guarantees that my advice will work .
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Forum Team
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Re: broadband and tv down

Hi keebleh,

Thanks for coming by and I'm sorry to hear that your TV and Broadband are offline right now.  

I have had a look into this for you to see what the latest is, I have some further information for you which I will send in a private message.  

Check the  icon above for a new message.

Collette Smiley Happy


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