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jon114
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box2box

Had virgin installed friday(10,2,2017) trying to watch a recording in the bedroom that was recorded on the lounge box, at first got error code v104 now it says can't connect to lounge tivo box c423

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jon114
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Re: box2box

sorry the original error code was v401
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ozsat
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Re: box2box

How are each of the TiVo connected to your router?

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V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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jon114
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Re: box2box

wireless, the virgin engineers installed/setup
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Forum Team
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Re: box2box

Hi jon114,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with multi-room streaming. What equipment are you streaming to and from (i.e. TiVo® or the V6 box)? Is this working for you now?

If you are still having a problem with this, please have a look at our online Help & Support page: Watching recordings on another Virgin TV box

Please let me know how this goes.

 

Kind regards,

Terri

Virgin Media Forum Team


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