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dazag12
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box freezing

Hi my Tivo Box has started to lock up and freezes on menus and i have to shut the box down and wait for it to reboot which seems to take forever is anyone else suffering this problem its doing my head in 

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Re: box freezing

Hi dazag12

 

Welcome to the Community, I'm very sorry to learn about the problem you're experiencing with your TV service recently.

 

I've been able to locate your account and run some tests on the set top box from our end for you. We're detecting some errors from our end and I'd like to arrange for a member of the team to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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