Virgin Media: TiVo® service
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Where is my Tivo replacement remote control??

The zero and ok buttons stopped working on my Tivo remote control. I ordered a replacement on 24th December. On the 4th January you sent me an email:"Great news - your order QS[removed] has been handed over to Royal Mail, and is winging its way to yo...

nigelss by Dialled in
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Tivo box pixelated picture

So we've had this tivo box for quite a number of years now and over the last few months the picture has becoming pixelated every now and then. It also sometimes freezes and crashes as well. And one more thing it takes an age to start up when its been...

TiVo box error code c133

Hi There..I have been having issues with my TiVo box which is connected to broadband box. Since Christmas day keep getting the screen freezing in the menu page with error code c133...and after re booting several times I can get to channel screen but ...

Tivo Recordings Breaking Up

A Virgin engineer visited my home a few weeks ago to sort out a problem with live TV pictures (breaking up / pixelating). He changed some cable and this seems to have sorted the problem. However, I now have a problem with recordings made on the Tivo ...

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Drumbeat by Dialled in
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  • 12 replies
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Remote control certain buttons not working

Hi my remote doesn’t work in that certain buttons work but some don’t. The numbers 67890 don’t work and the channel and volume doesn’t work  the batteries are fine and I’ve tried all factory resets so how do I get hold of a new remote - I e had it ar...

Resolved! Recording pixelated and skipping

Hi I have a TiVo box and I’ve got problems with watching recordings. Every recording I have buffers and it’s pixelated, much to our annoyance! Have spoken to customer service last Wednesday (3rd) who escalated it and I’ve heard nothing since bar rece...

mrsb19x by Joining in
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  • 1 replies
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LOW VOLUME ON FILMS

On my TiVo box, I have noticed that when a film is on, the volume for the actors is very low, but the music and sound effects can be loud. the volume control has no effect. This happens on all Chanels. I have played around with the audio settings but...

Ronata28 by On our wavelength
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  • 3 replies
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