Virgin Media: TiVo® service
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Forum Posts

Resolved! Apps are Frustratingly Slow to Start

I’m not technically minded but I’ve got a TiVo box with 200 mbps broadband.my grandchildren like to watch things on YouTube and Netflix and they are frustratingly slow to load and sometimes time-out.  My granddaughter wanted to watch Gabbys Dollhouse...

winegums by On our wavelength
  • 1087 Views
  • 6 replies
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Intermittent TV reception

For at least the past week our TV reception has been very intermittent, making watching the TV impossible. The app says that there is an issue in our area. However, the date to fix the problem just keeps moving further away. You can apparently ask fo...

1031041 by Tuning in
  • 495 Views
  • 2 replies
  • 0 kudos

Poor service- don’t care!

After many years of paying far too much I’m totally fed up with this company and would advise people to not use them.my remote has stopped working. Despite them saying on their site that they will replace a faulty remote free of charge, it’s lies. Th...

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No TV

Hi, the TV has not worked since the 19/10/23. I know there is a fault and they sat there technician is working to rectify it as soon as is possible. Now its 29/10/23 ! I hope we will get some sort of compensation ?

Chris117 by Joining in
  • 747 Views
  • 9 replies
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Resolved! dvr Green screen

 I had the dvr green page of death problem Saturday, and have booked an engineer for Monday. Subsequently the problem seems to have resolved itself. But according to your online forum my driver is likely to fail soon. Should I keep my engineer appoin...

ken18 by Joining in
  • 1226 Views
  • 2 replies
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Resolved! TiVo with Netflix

Hi All, I used to have netflix via the family share scheme via either my smart tv or my TiVo box, the best choice was the smart tv access as using it on the TiVo box it seemed very slow, is this normal as I wouldn’t want to sign up via Virgin if this...

Ashburnian by On our wavelength
  • 931 Views
  • 5 replies
  • 0 kudos

How to get a complaint handled

Good morning,As my complaint has gone unanswered in the DM conversation I had with a VM staff member for over 2 weeks now, I am making this point public and asking any other customers to also join this thread with unanswered complaints.All my DM conv...

Chalky1313 by On our wavelength
  • 1110 Views
  • 13 replies
  • 0 kudos