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Hunneyuk
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Youtube

My youtube app is practically unusable.  Stuttering so bad.   Is there anything i can do or do i need to go back to sky? 

 

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Re: Youtube

Hi Hunneyuk,

 

Welcome to the forum and sorry to hear you're having trouble with Youtube. 

Before we can help you're going to have to give us a lot more information than that.

What devices is this app on? Are you able to try wired rather than wireless? What have you tried so far to fix this? Are you only seeing stuttering on the app or on a browser too?

Is this only happening on one device or others?

 

Let us know and we'll see what needs to be done. 


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Hunneyuk
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Re: Youtube

Hi, 

It is when the youtube app is used through the tivo box.  The netflix app is also bad for the sound and picture going out of sync. 

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LittleMick73
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Re: Youtube

Get a blu ray player with wifi I access those via one superb
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Forum Team
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Re: Youtube

Hi Hunneyuk,

Thanks for you reply, I'm sorry for the disruption you're experiencing through YouTube and Netflix.  

I will be happy to have a look at this for you.  Firstly I have taken a look at your TiVo® box remotely and all looks great with the signal and power levels.  Also the network is not showing any high demand issues present.

I'd like to know more about this, if you can reply with the following information:

*  Does this happen at certain times of the day?

*  Does a reboot help fix the issue (Even if it is a temporary measure)

If you can let me know I can help further.

Collette Smiley Happy


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