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weeman
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YouTube on TiVo , buffering........

It's starts and stops , buffs freezing then goes blank, tryed turning it off and restart but no luck . 

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weeman
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Message 7 of 8
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Re: YouTube on TiVo , buffering........

Well it's sorted now , something to do with a plug outside the house and a new modem 2ac one and no more flashing green light 😀

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Forum Team (Retired) BenD_H
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Re: YouTube on TiVo , buffering........

Hello Weeman,

 

I hope you've enjoyed your week so far, I'm very sorry that the YouTube hasn't been the best whilst using the TiVo. I've been able to run some tests and I've not seen anything outright right now. Can you tell me a bit more about this and when you're seeing this issue? 

 

Many thanks.

 

Ben


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weeman
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Re: YouTube on TiVo , buffering........

It happens at random times before the lights on the TiVo box go off and resets, but iam having again problems with the sh2 as well second light from the bottom goes from blue too green lasts about 1 minute then goes to blue again and I had this problem before and it turn out it was a lose wire in the green box across the road from me , But I have noticed the green box has wires hanging out the bottom of the green box due to the high winds which I have reported and there was a bt person before the high winds was in there .

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Forum Team
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Re: YouTube on TiVo , buffering........

Hi weeman,

Thanks for your reply Smiley Happy

It sounds like an engineer is required to get this sorted for you.  I have taken a look at your TiVo® and Broadband services remotely and signal wise all looks fine at the moment.  

If the box is rebooting itself to correct the issue then an engineer will need to get this fixed.  I will send you a private message to arrange an appointment with you.

Look for the purple envelope above.

Collette Smiley Happy


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weeman
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Re: YouTube on TiVo , buffering........

Got an engineer coming to the house do I need another one to do the TiVo ? Should be here on the 18/5 

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Forum Team (Retired) BenD_H
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Re: YouTube on TiVo , buffering........

Hey Weeman, 

 

Thank you for your reply Smiley Happy

 

All of our engineers are trained in all services we provide, so when they arrive just let them know and they will be able to sort it out for you Smiley Happy

 

Take care and speak to you tomorrow Smiley Happy

 

Ben


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weeman
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Message 7 of 8
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Re: YouTube on TiVo , buffering........

Well it's sorted now , something to do with a plug outside the house and a new modem 2ac one and no more flashing green light 😀

---========---
http://portforward.com
http://speedtest.net/
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Forum Team
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Re: YouTube on TiVo , buffering........

Hi weeman,

 

Thanks for coming back and letting us know things are resolved now. 

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care.

Kath_F
Forum Team

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