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Registered: ‎21-04-2017
Message 1 of 4 (112 Views)

YouTube keeps stuttering on TIVO box

For the last few weeks every YouTube video/music etc keeps stuttering every 15-20 secs on my Tivo box. Everything else is OK (Netflix, catch-up etc)

Help, this is spoiling my enjoyment!

Forum Team
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Registered: ‎18-12-2012
Message 2 of 4 (73 Views)

Re: YouTube keeps stuttering on TIVO box

Hi Steve_Teague

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your YouTube app recently.

 

We're aware of an issue which is causing the app to freeze intermittently (Reference     NKE00009132) and we're working hard with our partners to get this resolved.

 

Apologies again for the inconvenience this has caused, 

Craig


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Registered: ‎29-10-2012
Message 3 of 4 (39 Views)

Re: YouTube keeps stuttering on TIVO box

Hi - any further update on this, it is  making youtube  unwatchable for me

Thanks

Steve

 

 

 

 

 

 

 

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Registered: ‎14-05-2013
Message 4 of 4 (20 Views)

Re: YouTube keeps stuttering on TIVO box

Hi stevew60, 

 

Thanks for your patience whilst we've been investigating this. 

 

Checking on the known fault, we're investigating things with internal parties as well as Google. 

 

We still don't have any work arounds for now but we will keep you posted.

 

Apologies once again. 

 

Thanks,

Kath_F
Forum Team

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