Menu
Reply
  • 2
  • 0
  • 0
Sdenny
Joining in
946 Views
Message 1 of 10
Flag for a moderator

YouTube buffering whilst playing

Whenever i try to play videos from youtube, it just buffers and the videos are continuously stutter whilst playing. I can keep on pause for ages but nothing improves and its veryyyyy annoying.
0 Kudos
Reply
  • 14.31K
  • 581
  • 980
Forum Team
Forum Team
924 Views
Message 2 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

Hi Sdenny

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your Youtube app through your TiVo box at the moment. 

 

I've located your account to take a closer look at this and we're not detecting any errors with the box, if you're still experiencing the issues are you able to access any other applications? Or anything from On Demand/Catch Up? 

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 11
  • 0
  • 0
Dataforensics
Joining in
910 Views
Message 3 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

I too get stuttering problems. About every five seconds there is a brief dropout, very annoying.

Its not the broadband as Youtube is fine on my telly or laptop.

However I would rather use the Tivo box.

0 Kudos
Reply
  • 7.37K
  • 316
  • 524
Forum Team
Forum Team
889 Views
Message 4 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

Hi Dataforensics,

Thanks for getting back to us.

I've run diagnostics on the box and picked up an issue with the Downstream Power levels. This is likely what's causing the issues you've had with the YouTube app.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

Speak soon Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 11
  • 0
  • 0
Dataforensics
Joining in
883 Views
Message 5 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

If I click on the purple message box it states that I have no private messages.

0 Kudos
Reply
  • 1
  • 0
  • 0
harley14
Joining in
716 Views
Message 6 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

I'm also having the same problem what can I please do.

0 Kudos
Reply
  • 5
  • 0
  • 0
hmahatma
Joining in
216 Views
Message 7 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

I too am having problems on TIVO box with youtube buffering. Any idea?

0 Kudos
Reply
  • 11
  • 0
  • 0
Dataforensics
Joining in
214 Views
Message 8 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

Sorry cannot help, they sent round an engineer who removed an attenuator, but problem still persists.

I have given up using the Tivo for streaming either Netflix or Youtube and use the built in TV app instead.

 

Tony

0 Kudos
Reply
  • 7.37K
  • 316
  • 524
Forum Team
Forum Team
208 Views
Message 9 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

Hi hmahatma,

 

Thanks for posting!

 

How has it been since posting? Are you still seeing buffering on YouTube?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 132
  • 3
  • 82
cruising
Superfast
205 Views
Message 10 of 10
Flag for a moderator

Re: YouTube buffering whilst playing

Refer back to the many previous posts on the Forum regarding this problem. You are not alone.

It has been going on for many months and originated a couple of years ago.

All these comments from Moderators should be read with some amusement as they are still acting as if they don't know what the problem is.

Nobody at VM will give you the real reason that the YouTube app is unwatchable.  

A disgraceful and dishonest situation.

0 Kudos
Reply