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Rdaleric
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YouTube app stutter

Hi, I'm having trouble with YouTube app, after a while it starts to stutter then gets worse until videos won't play at all
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Re: YouTube app stutter

Hi Rdaleric,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with the YouTube app.

 

Does this issue affect any of the other apps?

Do you have any issues with live TV shows or recordings?

Does it happen every time you use the app or just certain times?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Rdaleric
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Re: YouTube app stutter

Hi thanks for the reply. It's just the YouTube app, and it is every time it starts every 30 seconds or so, then becomes worse until it's stopped more than playing.
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Re: YouTube app stutter

Hi Rdaleric,

 

Thanks for getting back to me!

 

I've checked this with our network team and it's been picked up as a wider issue. Our team are working to get this resolved as soon as possible.

 

I'm really sorry for the inconvenience.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Rdaleric
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Re: YouTube app stutter

Hi,
Thanks for letting me know ☺️
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