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Fr4ggle
On our wavelength
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YouTube Buffering

Hi,

YouTube keeps buffering on TiVo, however it plays smoothly on my PC.

Is there something wrong with my TiVo line?

Thanks
Phil
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Forum Team
Forum Team
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Re: YouTube Buffering

Hi Phil,

 

Thanks for coming by Smiley Happy

 

I'm sorry that you're experiencing buffering on the YouTube App.  I will be happy to take a look at this for you.

 

I have carried out some checks and I have found there is some high demand occurring on the network you're connected to.  It happens mainly at peak times but this will cause any App you use on the TiVo® to buffer during viewing.

 

I have escalated this to our network engineers to investigate and will get to work on it.

 

It can take some time to resolve, if you want an update in the future, quote: F003819686 to us and we can look this up for you.

 

I would also like to add that there is a separate issue that we are currently investigating that is causing stuttering on the YouTube App specifically.  It's something we are aware of and we are working on it.

 

Thank you for your patience.

 

 

Thank you for your patience.  


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