Yet more problems, locked recordings

[thanks4nothing]

So the latest problem, is that most of my recording are now suddenly saying the channel is locked and I have to keep entering a pincode. I have NEVER locked any channels. The channels show as not locked. I have tried locking and unlocking them and rebooting but still the same. Particularly all the history channels. Anyone else having this and know how to stop it?

[thanks4nothing]

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@Kev_B wrote:

Hi thanks4nothing,

Thanks for getting back to us, I'm sorry this problem is ongoing.  I've checked things for you, we are aware of the issue and are working on it for a future update, I'm afraid there's no date as yet.

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Been another 2 months suffering this known ongoing problem. Is there a date yet?

VM please do not phone me again to discuss my posts. I have not welcomed or invited such an intrusion

[Kath_F]

Hi thanks4nothing, 

Apologies, there's been no news on this yet. 

As soon as we do have any news, we'll let you know. In the meantime, entering the PIN when requested will provide you with a work around 🙂

Thanks,