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andycarroll68
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Wrong remote

Not everything works on my remote namely live pause and help. The booklet I was left says I should have a yellow pause button but the remote I was given doesn't ( it's white). It does work some functions but not lice pause.
There are several different remotes I reckon I have the wrong one for my box?
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jb66
Alessandro Volta
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Re: Wrong remote

Yes, you have the wrong remote

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andycarroll68
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Re: Wrong remote

Ok ill contact virgin and request a replacement

Cheers
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