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Ren1976
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Wrong packaging sent

Hi, need to return my Tivo box as I've cancelled my TV service. However, the packeaging ive been sent is just the blue polythene bag that you use to return a modem. This can't be right can it?!
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Re: Wrong packaging sent

Hi Ren1976

 

Welcome to the Community, there should be instructions in the packaging that will tell you what to put in there. If the bag is a smaller one then you may have been sent the wrong packaging, which we can get sorted for you from our endMan Happy

 

I'd love to hear how it goes

Craig


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