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Mystique6666
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Why is demand constantly not working

demand tv is constantly telling me it is not working and to try again in a few minutes but when I try again it still doesn't work. Last night went off in the middle of a programme, very frustrating. This happens regularly

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Re: Why is demand constantly not working

Hi Mystique6666

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service recently.

 

I've been able to run some tests on your set top box and we're not detecting any immediate errors, I hope that means that things are working as they should?

 

If not, get in touch and I'll do what I can to take another look right away.

 

Talk soon

Craig


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