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alannichols
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Why is catch up service so very poor ? Very few pages during the last few days.

Catch up service appalling. Why?

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Re: Why is catch up service so very poor ? Very few pages during the last few days.

Hi alannichols

 

I'm sorry to learn about the problems you're experiencing with Catch Up at the moment.

 

I've been able to locate your account and run some tests on the set top box from our end for you, we're detecting some minor errors and I'd like to arrange for this issue to be escalated for our team to take a closer look.

 

I've sent you information regarding this in a private message which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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