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Liam_1874
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Where is my £100 voucher?

Hi there When i signed up for VM I was told id recieve a £100 shopping voucher, 28 days have passed and still no voucher, does anyone know when you usually get this?
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Forum Team
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Re: Where is my £100 voucher?

Hi Liam_1874,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. Smiley Happy

 

I'm sorry to hear you've not yet received your vouchers. This can sometimes happen but we are more than happy to chase things up for you. 

 

I can see you've already been able to speak to the team regarding this and they have filled out an exception form for you. This went over to the Rewards team and they have checked your account and confirmed eligibility Smiley Happy

 

The next step is to send your details over to the company that provide these vouchers to our customers. This has been done today for you. 

 

Keep an eye on your email inbox as well as the junk/deleted folders. If you've still not received anything within 14 days. Come back and let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

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