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edsdad
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Message 1 of 12
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Watching BBC4 Beck Only background sounds no speach with sub Titles

As above has anybody had this problem.Last nights episode contained a lot of English ha to use Tivo sub titles to"hear" them.

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mikebhm
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Message 2 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

Yes we had the same problem here. Similar has happened very occasionally before and I kept expecting sound to kick in at full volume.

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zilch
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Message 3 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

Could well be a BBC broadcast fault.
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virdexter
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Message 4 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

It was the same last week. But if you watch from BBC iPlayer it's fine! 

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virdexter
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Message 5 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

It was the same last week - no dialogue track. But if you watch from BBC iPlayer it's fine! Surprised it's different but there's a solution.

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constvoid
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Message 6 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

I believe the sound is ok on BBC4 SD, but we always record the Scandi programmes on BBC4 HD and this problem has occurred on the last two episodes of Beck.

I think I've found a workaround. If you change the audio from the default to English with audio description the dialogue returns to normal. The programme does not have audio description anyway so this option shouldn't change a thing.

This is obviously a fault, but I'm not sure whether it is at the BBC's end or whether it is a Virgin Media problem.Either way it needs fixing to avoid us having to find these workarounds.

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Ian Box
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jp59
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Message 7 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

Thanks for the suggestion. Will try this. Have been v. irritated by it for two weeks as we always record this slot on BBC4 and look forward to watching it. Weird as no problems ever other than with these two episodes of Beck.

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GWa
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Message 8 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

We have also experienced the problem over the last 2 weeks having set the recording against the BBC HD channel.

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hornist
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Message 9 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

I've had the same problem the last two weeks, and glad to know it's not just me. This last Saturday I noticed it while the broadcast was still in progress and I did a few tests:

BBC4 SD live broadcast on Virgin - OK

BBC4 HD live broadcast on Virgin - not OK

BBC4 SD and HD broadcasts on freeview - OK

I use a TiVO, but checked the live feeds, so that rules out the TiVO's recording or playback functionality. So this seems to be a problem with Virgin's BBC4 HD feed. I hope it's fixed in time for whatever international delights BBC4 provides us with next Saturday evening - I love that Saturday night slot!

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d76063
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Message 10 of 12
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Re: Watching BBC4 Beck Only background sounds no speach with sub Titles

I'm having the same problem. Maybe someone at VirginMedia have got some settings wrong somewhere? 

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