This episode is still missing and now episode 4 is missing too. This is very frustrating as I know I won't be the only person looking to watch this as it has been heavily advertised as being available on demand by virgin media. I got a call on Wednesday to confirm the issue would be fixed by 1400 on Thursday. The reference number provided in this thread can't seem to be used (not on mobile anyway) to input anywhere to check? Please advise?
This was never resolved and now all Walking Dead on demand has been removed. Absolutely unacceptable to advertise something so heavily, try to fix it and now it is totally gone. I understand there are timeframes for these things but the episodes should at least be there to watch when advertised! I was told this was a nationwide issue so other people would definitely have been affected. I can assume this will just be forgotten about and us as customers who pay good money for our packages are left unable to use them as we would like.
I'm sorry we weren't able to resolve this issue on time.
As the programme is no longer scheduled there isn't anything further that can be done to resolve this sadly. In most instances of On Demand programmes being reported missing we usually fix quite quickly, some instances take longer depending on the issue in hand.
It maybe that this programme will become available again in the future via On Demand so keep an eye out.
Again I'm sorry that we weren't able to resolve this on time on this occasion. If you have any further queries, don't hesitate to ask.
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