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Jules77
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W02 problem with signal

Hi, could someone explain how I am supposed to sort out a W02 issue, I have been on hold with Virgin 150 for 15 minutes only to be cut off by them before I got to speak to anyone,  I have tried rebooting, rang through to have the line checked.  I starting to loss the will.....?   not impressed with the support from Virgin so far!

 

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Re: W02 problem with signal

Hi Jules77

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service at the moment. 

 

I'd like to take a look at things from our end but I've not been able to confirm your account information using your forum details unfortunately. If you'd like me to take a look, just respond to the private message I've sent with the requested information and I'll get right to it.

 

You can view that message by clicking the purple envelope on the top right of this page.

 

Talk soon

Craig


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