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Message 1 of 3 (68 Views)

Virginmedia Tivo says incorrect pin, will not reset.

Hi,

In the past day or so my Tivo box has suddenly decided I'm entering the wrong pin. We've tried the default 1234 with the same result. Tried resetting in help settings etc, it comes up with a success message and tells me to wait 15 minutes but this didn't work either. have rest the box and am now out of ideas.

Anyone got any ideas, can't sit on the phone waiting for customer service as I'm supposed to be working.

Thanks

Craig

 

 

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Registered: ‎24-11-2015
Message 2 of 3 (46 Views)

Re: Virginmedia Tivo says incorrect pin, will not reset.

Hi presumably when you have opted for reset pin it has asked you to confirm change, because once you do that it's instant, no wait 15 minutes, maybe a faulty box.Regards Micky
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Message 3 of 3 (29 Views)

Re: Virginmedia Tivo says incorrect pin, will not reset.

Well, managed to find 10 minutes spare to call CS and all sorted. They were able to reset it from their end.

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