Have you checked the website? Rung in?
A warm welcome to the community
I'm sorry to hear that you're getting this error again. I'll be happy to help find out what's happening for you.
Currently I have had no luck in locating your account via your forum credentials. I will send you a private message requesting further details.
Look for the envelope icon above.
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My tv & broadband has totally gone too
Welcome to the community and thanks for coming by
I'm sorry to hear that you're also getting this error on your service. I'll be happy to help check this out for you.
Is there anything listed for your area on our Service Status Page? As I haven't been able to locate your account, I will send you a private message requesting further details.