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ANT1
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Virgin box loses power intermittently

Our Vrgin TiVo box loses power for approx 10 seconds every 15 - 30 minutes which is really annoying as the TV programme is interrupted. All connections appear to be sound

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Bikespod
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Re: Virgin box loses power intermittently

Had the same with ours, box replaced. New box now doing the same. Apparently they are all refurb boxes. No surprise that they don't work either then. Pointless and frustrating
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Bikespod
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Re: Virgin box loses power intermittently

Had the same with ours, box replaced. New box now doing the same. Apparently they are all refurb boxes. No surprise that they don't work either then. Pointless and frustrating
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ANT1
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Re: Virgin box loses power intermittently

Thanks.....going back to Sky & BT when contractual period is over.........

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Re: Virgin box loses power intermittently

Hi ANT1

 

Welcome to the Community, I'm sorry to learn about the problems with your TV service at the moment.

 

I've been able to locate your account and run some tests on the set top box from our end for you. We're seeing no problems and I can see the TiVo has been on for over 48 hours so I hope that means things have settled down for you?

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


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Re: Virgin box loses power intermittently

Hi ANT1

 

Just checking in to see how your TV service is doing lately?

 

I've checked again for you today and we;'re seeing it looking good at the moment, if you need any assistance with your service moving forward you know where to find us.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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