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Vintage TV Audio Dropots

In recent weeks there has been a lot of audio dropouts on the Vintage TV Channel on my TIVO box.  Not noticed this on any other channel!

Cheers

 

 

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ozsat
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Re: Vintage TV Audio Dropots

Best call and ask for a signal check - there could be a few more obscure channels with the same issue.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Re: Vintage TV Audio Dropots

Hi dmb,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that you're experiencing sound drop outs on this channel.  I'll be happy to help check this out for you.

 

I have connected to your box remotely and all looks fine with the signal from here.  Is this still an issue today?  If so, if you can tell me if you've noticed it happen on other channels since you last posted, how frequent the drop outs are and if they are just momentary or last for periods of time that would be brilliant Smiley Happy

 

Keep me posted on how you're getting on Smiley Happy


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Re: Vintage TV Audio Dropots

Thanks for the reply.

 

It only happens on Vintage TV and sounds more like a playout problem rather than a signal problem.  There are no visual disturbances with the audio dips and it happens all the time!  

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Re: Vintage TV Audio Dropots

Hi dmb,

 

Thanks for your reply Smiley Happy

 

What I will do now in order to investigate this is escalate this to one of our fault teams to check out.  I have taken another look at your box remotely and all is still looking grand with the signal which is great to see.

 

It may take up to a few days to get this sorted, as soon as I know more, I will get back to you with an update/outcome.

 

Thank you for your patience, I'll be in touch. Smiley Happy


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Re: Vintage TV Audio Dropots

The problem appears to be fixed now.  There has not been any audio dropouts in the last few days that I have seen.  

Many thanks.

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Re: Vintage TV Audio Dropots

Thanks for the update dmb,

 

That's great news, I hope all will remain ok for you.  Should the fault come back just give us a shout here.

 

We're here to help anytime you need us.

 

Collette :


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