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TB44
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VM Outage

No TV or broadband since 3rd Oct due to outage issue. VM tell me won't be fixed until 10th Oct. Seven days to fix. Poor.
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jennymc99
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Re: VM Outage

I have the same issue - telephone is out too - are you in north london?





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Re: VM Outage

Hi TB44,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your TV and broadband.

 

I've checked your account and there is still an outage currently open (Ref.F004787741). I understand this can be really frustrating but our technicians are working to get this back up and running as soon as possible.

 

Let me know if you need anything else.

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: VM Outage

Hi jennymc99,

 

Thanks for posting!

 

Sorry you're having similar issues.

 

I've checked the network in your area and everything is showing clear at the moment. Are you still experiencing problems?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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