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Scampa
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V6 Box programming remote to TV Done but wont turn off TV?

As topic I can use volume and also Mute and change AV source but it wont turn off TV any ideas?

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Re: V6 Box programming remote to TV Done but wont turn off TV?

Hello Scampa,

 

Thanks for posting in the community.

 

It's strange that your television won't turn off when the mute and volume are working so I'm not sure whether there might be a setting on the TV that needs to be changed.

 

Please let us know if you were able to get this resolved.

 

Regards

Rose
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Scampa
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Re: V6 Box programming remote to TV Done but wont turn off TV?

HI, There is no setting on the remote, I suspect either the code or scan I used doesn't fully support my TV - this is really annoying and limits the features of my remote, if I cannot get support here is there a technical department I can phone that can help?

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Re: V6 Box programming remote to TV Done but wont turn off TV?

HI Scampa

 

Thanks for taking the time to get back to us and sorry again for the problems you're experiencing. 

 

Try pressing TV then pressing the power button, if that doesn't help then I'd recommend clearing the remote settings and setting it up again. 

 

We'd love to hear how you get on

Craig


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