My v+ box was replaced yesterday with a TiVo box because the v+ had completely packed up. My remote was not changed and I do find it does work. However, I cannot now pause live TV, catch up or recorded programmes. Is this a compatibility problem? Apologies if this question has already been asked and answered. I've searched but can't find any thing. I don't want to report it as a fault if there is a work around or it is a known glitch. Many thanks.
Thanks for the replies, funnily enough my V+ remote was doing most things on my TiVo box apart from pausing recorded programmes and live TV. However I have contacted customer services and they have sent out the proper remote, which I have programmed to my TV and now everything is working as it should.