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Wulfrunia
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V+ remote not pausing live TV on TiVo box.

My v+ box was replaced yesterday with a TiVo box because the v+ had completely packed up. My remote was not changed and I do find it does work. However, I cannot now pause live TV, catch up or recorded programmes. Is this a compatibility problem? Apologies if this question has already been asked and answered. I've searched but can't find any thing. I don't want to report it as a fault if there is a work around or it is a known glitch. Many thanks.

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jb66
Alessandro Volta
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Re: V+ remote not pausing live TV on TiVo box.

You need to use a tivo remote for a tivo
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Forum Team
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Re: V+ remote not pausing live TV on TiVo box.

Hi Wulfrunia,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you weren't given a TiVo® remote control along with the box.  You will need a TiVo® remote control to use the recording features as the V+ will only change channels for you.

To get a TiVo® remote control, follow this post here: Replacement TiVo® Remote Controls.

Please let me know how you get on, I'm here to help if you need me.

Collette Smiley Happy

 

 


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Wulfrunia
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Re: V+ remote not pausing live TV on TiVo box.

Thanks for the replies, funnily enough my V+ remote was doing most things on my TiVo box apart from pausing recorded programmes and live TV. However I have contacted customer services and they have sent out the proper remote, which I have programmed to my TV and now everything is working as it should.

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Forum Team (Retired) BenD_H
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Re: V+ remote not pausing live TV on TiVo box.

Hey Wulfrunia,

 

Thank you for letting us know that everything is working well Smiley Happy

 

With the TV services working as they should please stay in touch and also if there's anything that you need, please let us know. 

 

All the best.

 

Ben


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