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V+BoxHd keep freezing!?

Hi guys just wondered if you can help, I have the V+boxHD in the upstairs bedroom, and was only installed in December. I have tried to use It now on 3 separate occasions, but has froze each time I've used it within 30mins of use , the only way to re-set it is to turn the box off completely at the mains as remote And power button does not work. I have no problem with the main box! Just wondered if you can point me in the right direction. On what I can do about it?

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Re: V+BoxHd keep freezing!?

Hey Ju55y


I'm really sorry to learn about the problems you're experiencing with your V+ box at the moment, I've not been able to locate your account to take a closer look at this from our end unfortunately.


So I can do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page. 


Sorry again for the inconvenience this has caused, we'll speak soon


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