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Lotty321
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Unable to watch Elementary episode On Demand on Sky Living

Hello, in the last couple of days I have been unable to watch Elementary Episode 6 Series 4 on Sky Living On Demand. The rest of my On Demand is working fine and I am able to watch episodes 4 and 5 of Elementary that are still available. When I select Episode 6 the screen shows a message saying On Demand is not available. Any ideas? Many thanks Smiley Happy

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sjp123
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Re: Unable to watch Elementary episode On Demand on Sky Living

has it been broadcast yet?

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Superuser
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Re: Unable to watch Elementary episode On Demand on Sky Living

it was broadcast over here on xmas eve, perhaps the Virgin tech was at the office party






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sjp123
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Re: Unable to watch Elementary episode On Demand on Sky Living

has it been broadcast yet?

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Lotty321
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Re: Unable to watch Elementary episode On Demand on Sky Living

I never thought of that. Having just checked, I don't think it has been broadcast! The Sky Living website says Elementary 'Returns in January' so it seems the series took a break over the festive period. Also, it looks like you are able to watch episode 6 at Sky online too. It's strange there is a link to this episode on TV catch-up/on demand which cannot be used! Think I will wait till it's broadcast on TV so I can watch it in the comfort of my setting room. Thanks for your help.

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Re: Unable to watch Elementary episode On Demand on Sky Living

it was broadcast over here on xmas eve, perhaps the Virgin tech was at the office party






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Lotty321
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Re: Unable to watch Elementary episode On Demand on Sky Living

As you say Dannylau, maybe too much Christmas spirit Smiley Wink

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Re: Unable to watch Elementary episode On Demand on Sky Living

Hi there Lotty321, 

I am really sorry to hear that you've experienced an issue viewing "Elementary" via our Sky On Demand service. 

I've just tested with out test box and was able to view this in both SD and HD with no errors. 

Could you please try again and let me know if you have any issues. 

Cheers, and apologies once again.

Huw


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