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Channelman
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Unable to deselect "Favourites" which are no longer available

I have Favourites set on my Tivo box and I know how to add/remove these with the

thumbs up/down buttons, but I noticed recently that some new channels seem to have

been added to my package, so I added these with the thumbs up button. (These were,

Watch+1 ,alibi, Watch HD, Dave HD and alibi HD)

 

It now appears that these were only Virgin's short term "tempter" channels and they

have now been removed from my package.

 

So, because they are no longer available to me the "thumbs down" de-selection

method DOES NOT WORK.

 

This means that when I view the Guide, with Favourites options set, there are the 

unviewable channels (greyed out) 

 

I've also tried "Restart the Tivo Box", "Clear Thumb Ratings" and "Clear Programme

Info", all to no avail.

 

I've stopped short of "Clear & Delete Everything" since I don't want to loose my recordings.

 

Any suggestions how I get rid of these "Unavailable Favourites"?

 

Cheers,

Channelman

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Superuser
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Re: Unable to deselect "Favourites" which are no longer available

See this post http://community.virginmedia.com/t5/TiVo/Can-t-remove-favourites/m-p/2623441#M109239
**********************************
I work for Virgin Media - but all opinions posted here are my own
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Superuser
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Re: Unable to deselect "Favourites" which are no longer available

See this post http://community.virginmedia.com/t5/TiVo/Can-t-remove-favourites/m-p/2623441#M109239
**********************************
I work for Virgin Media - but all opinions posted here are my own
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Channelman
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Re: Unable to deselect "Favourites" which are no longer available

Cheers BenMcr, that's got rid of them.......thanks.

Regards,

Channelman

 

PS What a coincidence........similar avatars Smiley Very Happy

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trevorwood
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Re: Unable to deselect "Favourites" which are no longer available

You can also do it from the "guide". Push "guide", select your favourites, scroll through to the unobtainable channels, move left to the channel name and hit the down thumb.

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