UKTV TV channels have no signal with Error Code W02, on all SD channls, working on HD & +1, So no Alibi, Dave, Drama etc. Been going on for days & not the first time this has happened. I have run loads of tests keeps saying restart or its inconclusive.
Many thanks for coming to the Community for the first time, welcome from all of us here
I'm sorry to see that there's been some problems with the TiVo, I can imagine your frustration and I'm here to help.
Looking into this I've been able to run some tests which have reached the box and can see that your Downstream power levels are below what they should be. I think the best action would be a hands on approach and certainly to get and engineer out to you as soon as possible.
I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.