Thank you for taking the time out to message the Community again.
I'm sorry to hear about the pixelation you've been experiencing, I've been looking into this and there is a fault in the area and the network team planning to undertake some broadband upgrades to support the increased demand for our services in your area. When completed, any slow speeds you may be experiencing (particularly at peak times such as evenings and weekends) will be resolved.
The Networking team will be carrying out some work on this as soon as possible. Someone will be in touch with you regarding the outage F003650065.