Why is itv2 planner wrong? The wife is screaming due to love island showing its on for an hour but it's on for an extra 20 minutes which means the recording has stopped too early. Not the first time either!!
I'm sorry to hear that some of the programme was missing due to missing or incorrect guide data. Was there a live event on beforehand that may have caused it to run over? If so this can cause a recording to miss the start and/or end of a programme.
If this is not the case, it may be due to a last minute change in the schedule that did not update in time affecting the recording.
You mention this is not the first time this has happened, if you have any other recent examples, let me know and we can look into this further for you.
If you haven't come across this option yet, it may help avoid any future recording disruptions, you can extend Live recordings so you don't miss the end if it runs over it's scheduled time. You can do this by following these steps:
HOME > HELP AND SETTINGS > SETTINGS > RECORDINGS > EXTEND LIVE RECORDINGS
Keep me posted, I'm here to help if you need me.
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Hi Its doing it as I speak. Watching love island and it's stopped recording which is why we now watch it when it's broadcasted. No live events before hand. And I already added 6 mins to recording when I first series linked. It's on for an extra 15 -20 mins but says family guy is on?