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Tv keeps jumping, pausing and pixelating

On recorded programs only
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Re: Tv keeps jumping, pausing and pixelating

Hi Garyryan30,


Welcome to the community Smiley Happy


I'm sorry to hear that you're getting this disruption on your recorded programmes.  I'll be happy to help check this out for you.


I have taken a look at your boxes and all looks fine with the signal and power levels.  The hard drive status on all boxes are fine as well which is great to see.  


I would like to check this further if that's ok?  Can you please get back tome with the following information:


*  Will this happen on all recordings?

*  Have you rebooted the box to refresh the box?

*  If it's not on all recordings, can you advise what channels are affected?


Keep me posted, I'm here to help if you need me. Smiley Happy



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