Thank you for coming back and messaging the Team and Community
I am sorry to read about the recent interruptions on the TV services, I have been looking into this and have been able to find an issue with the TiVo and with the broadband. This would require an engineer to help adjust some signal levels.
If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope