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Sisaacs5
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Trouble with TiVo

We can't watch tv it just says downloading channel info but doesn't get past 25 %
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Forum Team (Retired) BenD_H
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Re: Trouble with TiVo

Hi Sisaacs5,

 

Thank you for taking the time to write to the Community for the first time, welcome in Smiley Happy

 

I'm sorry to hear that the TiVo's not been up to scratch, I've been into the services and been able to run some tests. I was able to see that the TiVo  is undergoing some issue with some signal levels, these would cause an effect on the TV side and would need adjusting by an engineer.

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and have a great day.
 
Ben


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